Watch and Learn
Fielding questions is one of the most daunting parts of any presentation; after all you never quite know what's going to come up. Yet even once you get past that there's a great skill in being able to answer a question concisely and effectively. How often have you heard a politician skirt around an answer, twisting his words until you've forgotten what the question even was in the first place? This video gives you a simple easy to follow framework that will help you understand how you can better answer questions and leave your audience satisfied with your responses.
If you do not see the video, please click on the link to view it in a new window or tab (you will leave this page):The craft of answering questions
Top Tips for Answering Questions
It is important to listen to all parts of a question before answering. This way you can prepare the best response.
If you are worried that you haven't understood a question, clarify before responding. Repeat the question back to confirm you have heard what has been asked of you.
- Communicate and Involve
Be sure the whole audience has heard the question and understood what was asked. You can do so by outlining what you have been asked prior to giving your answer.
When answering your question be sure to direct the answer to the questioner and the rest of the audience. Keep your answer short and to the point.
- Bridge to the Next Question
Ask “Does that answer your question?” Once the question asker responds “Yes,” you have your permission to move on to the next person or question.
Enhance your Learning
This video demonstrates methods you can use to answer questions effectively.
If you do not see the video, please click on the link to view it in a new window or tab (you will leave this page):Responding to Questions Effectively
Enhance your Wellness
It’s common to feel nervous and anxious when you’re put on the spot. Practice these tips to help yourself stay grounded and present:
- Feel your feet on the floor. Imagine growing roots like a tree.
- Intentionally slow down your breathing.
- Touch a table or chair nearby and notice how solid it is.
- Say kind and simple words to yourself like “Relax” and “I’m doing just fine”.
Short mindfulness experiences before a stressful situation can help you become present and reduce anxiety: http://marc.ucla.edu/body.cfm?id=22.
For more wellness resources, see https://services.viu.ca/counselling/health-wellness-resources.